Impact & Expertise

Publications

BCG’s publications present our latest thinking on today’s most important business topics. Through extensive surveys and rigorous analysis, our experts get to the heart of the issues that matter most to your business. We are always looking at the latest developments in all fields, exploring the trends that are essential for companies to consider in a rapidly changing competitive environment.

We have a long history of generating groundbreaking ideas and breakthrough concepts that have become standard practice for business today. Search our site for the BCG publications that can help you create advantage in your particular area of interest.

Latest Publications

  • Focus
  • May, 2016
  • Time to Accelerate in the Race Toward Industry 4.0
  • Markus Lorenz, Daniel Küpper, Michael Rüßmann, Ailke Heidemann, Alexandra Bause
  • BCG surveyed more than 600 German and US companies to assess their progress in adopting Industry 4.0 and identify the main challenges to implementation. The results indicate that companies have high ambitions for Industry 4.0 but will need to accelerate their efforts in order to achieve their goals.
  • Read more on bcg.perspectives
  • Focus
  • May, 2016
  • Digital Technologies Raise the Stakes in Customer Service
  • Dag Fredrik Bjørnland, François Boulard, Nicolas Harlé, Yair Lehrer, Franck Luisada
  • Today's customer service pathways are particularly challenging: they involve many channels, platforms, devices, and points of interaction—which customers use in complex ways. To get customer service right, companies must manage all aspects of the increasingly digital customer relationship.
  • Read more on bcg.perspectives
  • Report
  • May, 2016
  • Global Capital Markets 2016: The Value Migration
  • Philippe Morel, Charles Teschner, Will Rhode, Shubh Saumya, Andre Vessid, Carsten Gubelt, Michael Strauß, Gwenhaël Le Boulay, Laila Worrell
  • BCG’s fifth annual capital markets report examines how unfavorable economic conditions, escalating capital requirements, and stubbornly high costs have continued to depress the performance of many investment banks globally. Yet the same cannot be said for the capital markets industry as a whole: it is thriving.
  • Read more on bcg.perspectives

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